Terms and Conditions of Sale

1) Subject
These general conditions of sale apply between:
ROSA & ROSA Mariarosa Bacchin IVA 02269500274
Here in after ‘www.rosaandrosa.com ”
is all natural and legal persons who visit and who make a purchase on the website www.rosaandrosa.com, the result “the User”.

These terms identify the general conditions to be applied to all orders sent by the User to rosaandrosa.com, via computer, or a contract, present and future, always concluded electronically fell short for the purchase of products on www. rosaandrosa.com. Specifically, the conditions governing all direct steps to the conclusion of the electronic contract and the events that can affect this then its conclusion.
Part of these conditions is also given to the regulation of the contents of the site www.rosaandrosa.com and rights, including intellectual property, on the same.
Access to and use of this web site as well as the purchase of products on the same are based on the assumption that these General Conditions of Use have been read and understood. Your use of the site involves www.rosaandrosa.com, by the User, the implicit and irrevocable acceptance of these General Terms of Sale.
The user who does not accept all or part of these conditions, please do not use this website to distance selling.
This site is managed and maintained by Rosa & Rosa di Mariarosa Bacchin.
The general conditions can be in a time of changes or additions; It provided, however, that the conditions applicable to the sale will be those in force at the date on which it was forwarded to the order by the User, on www.rosaandrosa.com site.
Users acknowledge having the ability to conclude this contract.
To purchase one or more products on www.rosaandrosa.com site is necessary to first proceed to creating your own customer profile giving their consent to the processing of their personal data.
The User shall be responsible for any misuse or unauthorized use of www.rosaandrosa.com site and its content. Rosaandrosa.com therefore not be held responsible for any use of the site and its contents, put in place by the User in violation of these conditions, laws or regulations or in any case that has not been previously authorized in writing by rosaandrosa.com .
In addition, the User will be held responsible in case of disclosure of information or data that are incorrect, which is false or relating to third parties (in the event that the third parties have not given their consent), as well as for any improper use of such data or information.

2) Products
The products offered for sale by www.rosaandrosa.com are those shown on the site www.rosaandrosa.com day of visiting the site by the User.
Characteristics of the products offered for sale are described with the greatest possible degree of accuracy. However, if they were to experience errors or omissions in the presentation of the products, they can not be charged to rosaandrosa.com. In fact, the images and texts illustrating the products have value only indicative and not contractual.

3) Prices
Prices are quoted in Euros and include delI’IVA for European Union countries, excluding shipping costs that are charged to the User except in cases where the same are expressly charged to rosaandrosa.com.

For all purchases in which the amount of expenditure exceeds 150 € the postage will be free.
rosaandrosa.com reserves the right to change its prices at any time. The products will be billed based on the rates in force on the site at the time when the order is recorded.

4) Order
By placing an order the User declares:
– That I have read and accepted irrevocably the present general conditions of sale. The shipment of the order is worth thus acceptance of the general sales conditions, the Policy on the processing of personal data and the terms and conditions for withdrawal
– Expressly and irrevocably to accept the prices and descriptions of products available for sale, as identified on the site and have them considered complete and exhaustive.
It is understood that in order to enable the User to return on your order before confirming it, rosaandrosa.com created, validation, and acceptance screens.
The order will not be permanently posted and recorded by rosaandrosa.com except by sending and validation of the payment order by credit card, paypal or bank transfer. Subsequently, the order is considered as irrevocable.
In any case, before sending the order and payment will be made visible on the site a screen where we will publish the information about the main characteristics of each product ordered and its price (including all applicable taxes), the type of payment used, the conditions of delivery of the products, the contributions that may be required for delivery and transportation in addition to references to the terms and conditions for the return of products purchased online.
In the time of registration of the order by rosaandrosa.com it is provided for sending an e-mail to the User. This email is a confirmation that the order has been taken into account by rosaandrosa.com.
When it is confirmed rosaandrosa.com order will broadcast to the User, in writing or by e-mail (the contents of which must be stored on a durable medium), confirmation of the ‘purchase, which will be summarized order information (essential characteristics of the purchased products, detailed information on price, contribution to the possibly required from the client transportation.

5) Payment
Payment is made online by credit card, paypal or bank transfer. Receipt or invoice will be / nno on / in the package containing the product ordered.
Methods of payment accepted in the line: Visa, Mastercard, Paypal, American Express, Diner.
The amount is debited from the user’s account with reference only to goods actually shipped.
The contract (sales) means that the effects “subject to”, that is, with rosaandrosa.com reserve of the sales contract in the event that the crediting of the payment is not made. In this case rosaandrosa.com, under Article, 1456 Civ. Italian may also rescind the relationship with the User under these conditions. The User authorizes rosaandrosa.com to debit your account and “subject to” the amounts for products purchased on the site in the middle of their credit card indicated. All credit card transactions are handled by the external gateway of Triveneto and in no case the data is stored on our server.

6) Payment Security
In order to ensure the safety of payment, rosaandrosa.com uses secure payments on Paypal systems will provide the following safety systems:
– Browser encryption and encrypted transport
– CVV and expiry date
– Security protocols Verified By Visa and Mastercard
– SecureCode
– Multidimensional analysis and comparison of relevant information: Nationality paper; shipping address; buyer nationalities; amount of goods purchased; amount of the transaction.

7) Shipping, conditions and terms of delivery of products

Except in cases of force majeure, the delivery terms will be those set out below. rosaandrosa.com can not be held liable for any delays in delivery, whatever the cause, except for willful misconduct or gross negligence. It follows that no claim of any kind, may be claimed by the User against rosaandrosa.com, as there is always the possibility for the user to exercise the right to reconsider.
rosaandrosa.com reserves the right to select the carrier.
The shipping costs are borne by the User except in cases of collection of the goods at the store Rosa & Rosa Mirano (VE) whose delivery of the goods is free or in cases of special promotions.

8) Right of withdrawal
Pursuant to Legislative Decree. 21 February 2014, n. 21, in accordance with the provisions of the decree dall’art.52 it informs the consumer that can function freely and without any reasons the right of withdrawal within 14 days from the day of receipt of the product purchased, in the following terms:
1) exercise the right of withdrawal and return the purchased goods
2) change / replace the items purchased;

After the above period, the delivered products will be considered definitively accepted by the User; consequently rosaandrosa.com reserves the right to reject the change or accept the User rethinking and the reimbursement of products.

The rights referred to in points 1) and 2), in addition to respecting the terms and procedures described above, must be exercised properly: the products must be sent intact, complete with accessories, with our seal intact and closed, in their original packaging original and for returns by mail, accompanied by original documents such as receipt or purchase invoice.
To exercise the right of withdrawal, the User is obliged to inform rosaandrosa.com of its decision to withdraw from this contract by an unequivocal statement by email to ‘address:


To comply with the withdrawal period is sufficient to send the communication concerning the exercise of the right of withdrawal before the expiration of the withdrawal period.
If the product has been damaged, the consumer may return it remains fully responsible for the value of the property which will be subsequently deducted, in part or in full, from the refund.
The arrangements for return of the goods will be accepted: within 14 days from the day when the User has communicated to rosaandrosa.com his decision to withdraw,
1) at the store Rosa & Rosa of Via XX Settembre 64, Mirano (VE)
The user has the possibility of exercising the right of withdrawal returning the item at no cost, in the store Rosa & Rosa Mirano (VE) along with a copy of the purchase invoice or receipt. The rebate of the fee relating to returned goods, excluding bank charges back the amounts that will be borne by the User, will be on the credit card used for payment, by bank transfer or paypal within 14 days of returning products.
The user also has the option of replacing the product received by replacing it with another article, if available, with the price not less than paying the difference.
The exercise of rethinking or replacement part can be carried out by the User exclusively upon presentation of the purchase invoice or receipt or the order summary was emailed.
2) Delivery by courier or by post
The user can exercise the right of withdrawal, after sending the notice of withdrawal by sending the goods to the following address,
Rosa & Rosa di Mariarosa Bacchin
Via XX September 64
30035 – Mirano (VE)
You can make the change just for a different size or a different color of the same article, if available paying any difference.
In this case, once the neck will be received by rosaandrosa.com, we will proceed automatically to the reimbursement of the price of the / the product / s made / s if not deteriorated and any shipping costs for delivery to the Consumer borne by him, expressly excluded the shipping costs of the return and the bank charges back the amounts that will be borne by the User. The rebate of the price, will be on the credit card used for payment on paypal or by bank transfer within 14 days of delivery for return. The repayment is suspended until receipt of the goods.
May, however, at his own expense, to receive back the products previously returned in the condition in which they were sent back to rosaandrosa.com. Otherwise rosaandrosa.com is entitled to retain both the products and the sums already received.

9) Protection of personal data
The information relating to the processing of personal data are contained in the Privacy Policy of which the User declares to have read and accept the terms in the time of signing.
They invite all Users to read the Privacy Policy which also applies in the event that you decide to access the site rosaandrosa.com and use the services available on the same without making purchases. The Disclosure Policy clarifies the manner and purpose for which rosaandrosa.com collects and uses personal data of the Users.
For more information about the processing of personal data, as well as put in place by rosaandrosa.com, the User may write to:
Rosa & Rosa di Mariarosa Bacchin
Via XX September 64
30035 MIRANO

10) Intellectual Property
All elements published on rosaandrosa.com site, including but not limited to: trademarks, logos, templates, logos, images and sounds, videos and music, menus, web pages, graphics, colors, patterns, tools, fonts, design of the site, diagrams, layouts, methods, processes, functions are protected by copyright and trademarks and any other intellectual property right of rosaandrosa.com.
These are the exclusive property of Rosa & Rosa of Mariarosa Bacchin which can then take any legal action against those who, directly or indirectly, violate its intellectual property rights. And ‘The use or reproduction, even partial, of any material contained in this site.

11) Disclaimers on Content
rosaandrosa.com undertook to prevent the publication of content on the site rosaandrosa.com that describe or represent the physical or psychological violence or which, according to the sensitivity rosaandrosa.com users, could be considered a violation of the convictions or civil rights and / or damaging to the dignity, in all its forms and expressions.
In any case, rosaandrosa.com can not guarantee that these contents are appropriate or lawful in countries outside Italy.
If such content is considered to be unlawful or illegal in some of these countries, the User is asked to not access the site rosaandrosa.com.
By accessing the site and using the services provided by rosaandrosa.com, the User shall be solely and personally responsible.
rosaandrosa.com take measures to ensure that the site content is accurate, updated and verified as much as possible.

12) Liability
rosaandrosa.com assumes, in all stages of contact with the user: access to the website, the order process, delivery or after-sales services, an obligation of means. Therefore, rosaandrosa.com can not be held responsible for any inconvenience or damage inherent and resulting from the use of the Internet; merely by way of example reference is made to an interruption of service, external intrusion, presence of computer viruses or facts that qualify as force majeure in accordance with the case law.
Moreover, rosaandrosa.com can not be held responsible for any breach of its contractual obligations if this is due to a fortuitous case or force majeure, including, by way of example, strike, fire, disaster, failure, and in general any event that prevents the proper execution of the orders.

13) Warranty
With regard to defective products, The user can make use of the legislation relating to them by returning the product within the terms of these terms and conditions at its own expense.
rosaandrosa.com reserves the right to evaluate the subsistence or not those defects and, if so, to refund / replace the defective product by returning the relevant shipping costs if incurred by ‘User.

14) Wholeness
In the event that any provision of this contract was declared void by a change in the law or by court, this does not affect the validity and compliance with these general conditions of sale.

15) Duration
These conditions apply throughout the duration of the setting on line of the services offered by rosaandrosa.com. The terms and conditions of sale may be updated to conform to new laws or regulations or for internal reasons the company. The new terms and conditions will be effective from the date of publication on the website rosaandrosa.com.

16) Applicable law and protection of rights
These terms and conditions of sale are governed by Italian law and in particular by Legislative Decree of 6 September 2005, No. 206, by the Legislative Decree of 21 February 2014 n. 21 on distance contracts and by Legislative Decree of 9 April 2003, n ° 70 for the aspects of electronic commerce.
In case of disagreement the parties undertake to seek to resolve any disputes out of court.
Unless you addivenisse a contrast solution, the User has the ability to initiate ordinary proceedings for the resolution of disputes arising from the interpretation or execution of these general conditions of sale.

17) Retention of title
All products are subject to retention of title in favor of rosaandrosa.com until full payment of the price.
I declare that I have read and accept the Terms and Conditions of Sale. [_]
Pursuant to and by effect of 1341 and 1342 of the Civil Code , The User expressly accepts the content of Articles 2, 3, 4, 7, 8, 12, 13, 16 of these general conditions of sale. [_]